Delivery Terms

Browse and Choose

We do not have a physical store so browsing is best done online. If you like a product, simply add it to the shopping cart by clicking the 'Buy' button. You can also remove unwanted items or update the quantity of items on the shopping cart screen.

When you've finished, press the 'Check out' button to proceed to the Submit Order section.

Submit Order

Fill in the details as required on the form and press 'Continue'. The system will automatically work out and display the delivery charge for your order. Press 'Submit Order' to complete the ordering process and proceed to the payment section. An Order Confirmation is sent to you via email at this time.

Payment Options

After submitting the order, you can pay for it online using our secure credit card payment facility or Paypal afterwards. 

Delivery

Orders are usually dispatched within 48 hours once payment is received. Most orders are sent via Australia Posts Eparcel Couriers. Orders will usually arrive within a week.

International orders

For areas outside Australia, orders will be sent via Australia Post Air Mail. Delivery usually takes 4-20 work days depends where you are. Cost will depend on the weight of the order.

Orders are dispatched on the same or next business day once payment is received.

Delivery charges (Australia local) - The system will advise the delivery charge once you enter your address details.

Delivery schedule estimates - non express

State	Area	Days
NSW	Sydney	1-2
	Metro	2-3
	Country	2-3
VIC	Metro	1-2
	Country	2-3
QLD	Metro	1-2
	Country	2-3
TAS	ALL	3-4
SA	Metro	2-3
	Country	3-4
WA	Metro	5-7
	Country	6-8
NT	ALL	5-7

Currency - all prices listed are in Australian Dollars and are GST inclusive.

Return or exchange an item - our 100% money back guarantee
If you are not completely satisfied with your purchase, simply return the item to us in its original condition within 14 days of receipt.
Returned/unwanted items should be unused and must be returned in original packaging with any enclosed documentation. We will issue a product refund on receipt, excluding the original delivery charge and a 15% restocking fee. Alternatively, if preferred, we will offer a credit note.
All faulty items will be fully refunded including postage costs
Please note:

Goods will only be accepted for return if they are dispatched within 14 days of delivery, unless we have notified you otherwise.
The item is your responsibility until it reaches us. Therefore for your own protection we recommend that you send the parcel using a delivery service that insures you for the value of the goods.
Delivery charges are only refundable where goods are faulty and under warrant